Sunollo SiteReady™ Pre-Installation Visit: Homeowner Guide

The Sunollo SiteReady™ Pre-Installation Visit is the final planning visit before construction. It helps us confirm exactly how your solar installation will be carried out, including material loading, panel movement, roof access, cable routing, inverter placement, safety access, and any final homeowner preferences.

This visit is important because the construction day should be used for installation — not for re-planning. When the SiteReady visit is completed properly, the installation team can move faster, safer, and with fewer interruptions.

Thank you for taking the time for the Sunollo SiteReady Pre-Installation Visit. This is our final planning check before installation day. On this day, we will confirm how materials will be brought in, where they can be kept, how panels will be taken up to the roof, where the inverter and cabling will go, and whether you have any final preferences before construction. Once this is documented and signed, our installation team can work faster and with fewer decisions needed on the day itself.

What we will check:

Where the installation team should enter the property.
Where materials, ladders, tools, and panels can be safely placed.
How panels will be brought from the vehicle to the roof.
Whether scaffolding, ladder access, or special lifting arrangements are needed.
Where the inverter, isolators, trunking, and electrical components will be placed.
The planned DC and AC cable route.
Areas that must be protected, such as floors, walls, landscaping, gates, cars, and furniture.
Whether workers can use a toilet during the installation period.
Any homeowner preferences or restrictions before the final sign-off.

2. Why this visit is needed

The SiteReady visit makes sure the installation is planned properly before the construction team arrives. Solar installation involves panels, mounting equipment, electrical components, roof access, wiring, tools, and safety preparation. Every home is different, so the team must confirm the actual site conditions before the installation date.

The goal is simple: fewer surprises, faster installation, cleaner workmanship, and a better homeowner experience.

After this visit, the homeowner does not normally need to be present throughout the full construction day, as long as access has been arranged and the decision maker is reachable by phone or WhatsApp.

3. What the homeowner needs to prepare

Be present if possible: The homeowner or decision maker should ideally be present for the visit.
Allow 60–90 minutes: Most visits should be completed within this time, depending on the property layout.
Provide access: Please make sure we can access the roof area, DB box, meter area, proposed inverter location, and cable route areas.
Clear key areas: Please clear access routes, storerooms, roof hatches, side gates, driveways, and areas near the DB box if needed.
Keep pets secured: Pets should be kept safely away from working areas during the visit and installation.
Share restrictions early: Tell us if there are areas where workers cannot enter, where drilling is not allowed, or where visible trunking is not acceptable.
Confirm toilet access: Please confirm whether workers may use a toilet during the installation period. This helps with planning and avoids delays.
Raise final changes now: This is the best time to raise any change in preference before the construction date.

4. What Sunollo will confirm during the visit

A. Material loading and placement

We will confirm where the truck or delivery vehicle can stop, where panels and materials can be unloaded, and where they can be safely staged before going to the roof. Materials should be placed in a safe, flat, and agreed area that does not block household movement, vehicles, emergency access, or neighbour access.

B. Panel movement to the roof

We will confirm how panels will be moved from the staging area to the roof. This includes checking the safest access route, ladder/scaffold position, narrow corners, gates, roof hatch access, and any fragile flooring, walls, landscaping, glass, or fixtures along the way.

C. Roof access and safety

We will confirm how the team will access the roof safely. If scaffolding, lifeline, ladder placement, or other access arrangements are required, this must be identified before construction day.

D. Inverter and electrical equipment placement

We will confirm the final inverter location and any related equipment placement. The location should be accessible for maintenance, suitable for the equipment, and acceptable to the homeowner. If the homeowner wants a different location, it should be raised during this visit.

E. Cabling and trunking route

We will confirm the planned DC and AC cable routes, including where trunking may be visible. The team will explain the practical route based on safety, electrical requirements, neatness, and installation feasibility.

F. Protection of the home

We will identify areas that need protection during installation, such as flooring, walls, driveway, landscaping, furniture, gates, and cars. Homeowners should move valuable or fragile items before construction day.

G. Access, parking, and worker facilities

We will confirm entry points, working hours, parking or loading constraints, security access, toilet access, and any building or estate rules that may affect the installation.

H. Final homeowner sign-off

The agreed plan will be documented with photos and notes. The homeowner or authorized person will be asked to sign off so the installation team can follow the confirmed plan.

5. What should not be changed after the SiteReady visit

After the SiteReady visit, the following should not be changed unless absolutely necessary:

Inverter location.
Main cable route.
Material staging area.
Roof access route.
Panel layout preferences.
Worker access restrictions.
Construction day access arrangements.

If a change is requested after sign-off, Sunollo will review whether it affects safety, installation timing, materials, manpower, cost, or the construction date.

6. Construction day: what this visit helps avoid

A properly completed SiteReady visit helps avoid:

Delays because the team cannot access the roof, DB box, or inverter area.
Last-minute disagreement on trunking or cable route.
Panels or tools being placed in the wrong area.
Homeowner concern about visible equipment placement.
Damage risk from unclear movement paths.
Workers waiting for instructions that could have been confirmed earlier.
Extra calls and approvals during construction.

This is why the visit is an important part of Sunollo’s installation quality process.

7. FAQs for homeowners

Do I need to be present for the SiteReady visit?

Yes, the homeowner or decision maker should ideally be present. This is the best time to confirm the final installation plan, cable route, inverter location, access arrangements, and any preferences.

How long will the visit take?

Please allow 60–90 minutes. Larger or more complex homes may take longer if access, cabling, or equipment placement needs more review.

Do I need to be present on installation day?

If the SiteReady visit is completed properly and access is arranged, you do not normally need to be present for the full construction day. However, the decision maker should be reachable by phone or WhatsApp in case the team needs confirmation.

Why do you need to check where materials will be placed?

Solar panels and installation materials must be placed safely before they are taken to the roof. We need to avoid blocking cars, walkways, gates, neighbours, or household access.

Why do you need to check how panels will be taken up?

Panels are large and must be moved carefully. We need to confirm the safest route to the roof and protect walls, floors, landscaping, glass, and other home features.

Will there be drilling?

Solar installation usually requires mounting, electrical routing, and equipment fixing. The SiteReady visit helps explain where work is expected and where visible trunking or fixing may be required.

Can I choose where the inverter is placed?

You can share your preference. Sunollo will confirm whether the preferred location is practical, safe, accessible for maintenance, and suitable for electrical installation.

Can I ask for cabling to be hidden?

You can raise this during the SiteReady visit. The team will explain what is practical based on the home layout, safety, electrical requirements, and installation feasibility.

Will trunking be visible?

In most homes, some trunking or cable route may be visible. The SiteReady visit is used to agree the neatest practical route before installation.

Can I change the cable route later?

Changes after sign-off may affect installation timing, cost, or the construction date. The SiteReady visit is the right time to discuss and confirm the cable route.

Do workers need toilet access?

Yes, please confirm whether workers may use a toilet during installation. This helps the team work safely and efficiently without unnecessary delays.

Do I need to clear space before installation?

Yes. Please clear access routes, areas near the DB box, inverter area, roof access points, side gates, driveways, and any fragile or valuable items near the work path.

What happens if I am not available for the SiteReady visit?

Please appoint someone who can make decisions on your behalf. If no decision maker is available, final sign-off may be delayed.

What if I want to change the panel layout?

Please raise this during the SiteReady visit. Sunollo will check whether the change is technically possible and whether it affects design, performance, installation time, or approvals.

What if the team discovers something new during the visit?

Sunollo will document it, explain the issue, and confirm the next step. If it affects the installation plan, we will align with you before proceeding.

Will Sunollo take photos?

Yes. Photos are required to document access, cable routes, inverter location, DB area, roof access, material staging, and other installation details. These photos help the construction team execute correctly.

Why do I need to sign?

Your sign-off confirms that the installation plan has been explained and agreed. This helps avoid confusion and gives the construction team a clear plan to follow.

Can my helper or family member sign?

The person signing should be authorized to confirm installation decisions for the home. If they are not authorized, the homeowner should be reachable for confirmation.

What should I not do after the SiteReady visit?

Please do not block access areas, move agreed staging areas, change the inverter location, change cable route preferences, or introduce new restrictions without informing Sunollo before the construction date.

If the homeowner requests a change during the SiteReady visit, the team will record it clearly and confirm whether it is:

Accepted: The change is practical and can be included in the installation plan.
Needs technical review: The design, electrical, or installation team must confirm before approval.
Not recommended: The change may affect safety, performance, access, workmanship, or future maintenance.

No major change should be promised on-site unless the responsible Sunollo team has confirmed it.

Thank you for completing the Sunollo SiteReady Pre-Installation Visit. The agreed plan will now be used by our installation team for construction day. Please keep access areas clear, avoid changing the agreed locations or cable route, and contact Sunollo before the installation date if anything changes. This will help us complete the installation smoothly, safely, and with the best workmanship.