---
title: After-Sales | HS Knowledge Base
description: After-Sales
---

[Skip to content](https://help.sunollo.com/kb/after-sales#main-content)

English

Show submenu for translations

[More support](https://help.sunollo.com/kb/kb-tickets/new) [Customer portal](https://customers.sunollo.com/tickets)

![sunollo-logo](https://help.sunollo.com/hubfs/sunollo-logo.svg)

- [Support Homepage](https://support.sunollo.com/)
- [Sunollo Home](https://www.sunollo.com/)
- [Logout](https://customers.sunollo.com/_hcms/mem/logout)

Open main navigation

Close main navigation

- [Support Homepage](https://support.sunollo.com/)
- [Sunollo Home](https://www.sunollo.com/)
- [Logout](https://customers.sunollo.com/_hcms/mem/logout)
- English
  
  Show submenu for translations
- [More support](https://help.sunollo.com/kb/kb-tickets/new)
- [Customer portal](https://customers.sunollo.com/tickets)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [HS Knowledge Base](https://help.sunollo.com/kb)
2. [After-Sales](https://help.sunollo.com/kb/after-sales)

# After-Sales

## Maintenance & Cleaning

- [How to Prepare Your Solar System Before a Storm or Heavy Rain Event in Singapore](https://help.sunollo.com/kb/blog/solar-system-storm-preparation-singapore)
- [Shading, Bird Droppings and Debris: How to Manage Solar Panel Obstructions in Singapore](https://help.sunollo.com/kb/blog/solar-panel-shading-bird-droppings-debris-management)
- [Keeping Your Solar System Running Smoothly](https://help.sunollo.com/kb/blog/keeping-your-solar-system-running-smoothly)
- [How to Clean Solar Panels in Singapore](https://help.sunollo.com/kb/blog/how-to-clean-solar-panels-in-singapore)
- [Tips for Maintaining Your Solar System: Dos and Don'ts](https://help.sunollo.com/kb/blog/tips-for-maintaining-your-solar-system-dos-and-donts)
- [Maximizing Solar Panel Performance: Essential Maintenance Tips](https://help.sunollo.com/kb/blog/maximizing-solar-panel-performance-essential-maintenance-tips)

See less ▼

## Monitoring & Performance

- [How to Check Your Solar Savings on a Subscription Plan](https://help.sunollo.com/kb/blog/how-to-check-solar-savings-subscription)
- [What Your Solar Monitoring Dashboard Is Telling You: A Plain-English Guide](https://help.sunollo.com/kb/blog/how-to-read-solar-monitoring-dashboard)
- [How to Monitor Your Solar System Daily with the SolarEdge Monitoring App](https://help.sunollo.com/kb/blog/solaredge-monitoring-app-daily-guide)
- [Understanding Your First Electricity Bill After Solar Installation in Singapore](https://help.sunollo.com/kb/blog/first-electricity-bill-after-solar-singapore)
- [How to Monitor Your Solar System Daily Using the iSolar Cloud App](https://help.sunollo.com/kb/blog/isolar-cloud-app-daily-monitoring-guide)
- [How to Use the Huawei FusionSolar App for Daily Solar Monitoring](https://help.sunollo.com/kb/blog/huawei-fusionsolar-app-daily-monitoring-guide)
- [Optimizing Solar Energy with Sunollo's Advanced Smart Meter Solutions](https://help.sunollo.com/kb/blog/optimizing-solar-energy-with-sunollos-advanced-smart-meter-solutions)
- [Understanding Household Electricity Production and Consumption: A Guide to Using the Sunollo Solar App](https://help.sunollo.com/kb/blog/understanding-household-electricity-production-and-consumption-a-guide-to-using-the-sunollo-solar-app)
- [Not All Solar Panels Are Created Equal: Understanding kWp vs. kWh Generation](https://help.sunollo.com/kb/blog/not-all-solar-panels-are-created-equal-understanding-kwp-vs-kwh-generation)
- [Annual Performance Testing and Review of Solar Systems: What to Expect](https://help.sunollo.com/kb/blog/annual-performance-testing-and-review-of-solar-systems-what-to-expect)

See less ▼

## Warranty & Support

- [The Sunollo Savings Guarantee: What It Is, How It Works, and What It Covers](https://help.sunollo.com/kb/blog/sunollo-savings-guarantee-explained)
- [My Solar Savings Seem Lower Than Expected — What Should I Do?](https://help.sunollo.com/kb/blog/solar-savings-lower-than-expected-subscription)
- [What If My Solar Company Goes Out of Business? A Guide for Singapore and Sunollo Customers](https://help.sunollo.com/kb/blog/what-if-my-solar-company-goes-out-of-business-a-guide-for-singapore-and-sunollo-customers)
- [Sunollo Care: Comprehensive Protection and Peace of Mind for Your Solar Investment](https://help.sunollo.com/kb/blog/sunollo-care-comprehensive-protection-and-peace-of-mind-for-your-solar-investment)
- [The Ultimate Guide to Solar System Warranties and Sunollo Care: A New Standard in Solar Support](https://help.sunollo.com/kb/blog/the-ultimate-guide-to-solar-system-warranties-and-sunollo-care-a-new-standard-in-solar-support)
- [Rain or Shine: How Sunollo Keeps Your Solar System Safe and Reliable](https://help.sunollo.com/kb/blog/how-sunollo-keeps-your-solar-system-safe-and-reliable)

See less ▼

## Troubleshooting & Faults

- [Step-by-Step: How to Reset Your Solar System After an RCCB or MCB Trip](https://help.sunollo.com/kb/blog/how-to-reset-solar-rccb-mcb-trip)
- [What Happens to My Solar Panels During a Power Outage in Singapore?](https://help.sunollo.com/kb/blog/solar-panels-during-power-outage-singapore)
- [Why Does My Solar System's RCCB Trip When It Rains? Causes and Solutions](https://help.sunollo.com/kb/blog/rccb-tripping-rain-solar-singapore)
- [My Solar System Is Offline: What to Check First Before Calling Sunollo](https://help.sunollo.com/kb/blog/solar-system-offline-what-to-check-first)
- [Inverter Showing an Error Code or Beeping: What It Means and What to Do](https://help.sunollo.com/kb/blog/solar-inverter-error-code-guide-singapore)
- [Why Is My Solar System Generating Less Than Expected? 8 Common Reasons Explained](https://help.sunollo.com/kb/blog/solar-generating-less-than-expected-reasons)
- [Why Solar Systems In Single Phase Homes Trip Frequently](https://help.sunollo.com/kb/blog/why-solar-systems-in-single-phase-homes-trip-frequently)
- [Solar Panel Fire in Singapore Highlights the Need for Quality and Safety](https://help.sunollo.com/kb/blog/solar-panel-fire-in-singapore-highlights-the-need-for-quality-and-safety)
- [Troubleshooting Common Solar Panel Issues](https://help.sunollo.com/kb/blog/troubleshooting-common-solar-panel-issues)
- [Advanced Solar Safety Technologies: Ensuring Secure and Reliable Solar Power](https://help.sunollo.com/kb/blog/advanced-solar-safety-technologies-ensuring-secure-and-reliable-solar-power)
- [Why Solar Systems Trip When It Rains - And What You Can Do About It](https://help.sunollo.com/kb/blog/why-solar-systems-trip-when-it-rains)
- [Performance Testing of Solar Inverters: Best Practices, Timing, and Industry Standards](https://help.sunollo.com/kb/blog/performance-testing-of-solar-inverters-best-practices-timing-and-industry-standards)
- [Understanding Inverter Failures: Causes, Prevention, and Solutions](https://help.sunollo.com/kb/blog/understanding-inverter-failures-causes-prevention-and-solutions)

See less ▼

- [After-Sales](https://help.sunollo.com/kb/after-sales#main-content)

    - [Maintenance & Cleaning](https://help.sunollo.com/kb/after-sales#maintenance-cleaning)
    - [Monitoring & Performance](https://help.sunollo.com/kb/after-sales#monitoring-performance)
    - [Warranty & Support](https://help.sunollo.com/kb/after-sales#warranty-support)
    - [Troubleshooting & Faults](https://help.sunollo.com/kb/after-sales#troubleshooting-faults)
- [Pre-Sales](https://help.sunollo.com/kb/pre-sales#main-content)

    - [Cost & Savings](https://help.sunollo.com/kb/pre-sales#cost-savings)
    - [Roof & Home Suitability](https://help.sunollo.com/kb/pre-sales#roof-home-suitability)
    - [Understanding Solar](https://help.sunollo.com/kb/pre-sales#understanding-solar)
    - [Choosing an Installer](https://help.sunollo.com/kb/pre-sales#choosing-an-installer)
- [Sales](https://help.sunollo.com/kb/sales#main-content)

    - [Financing Options](https://help.sunollo.com/kb/sales#financing-options)
    - [Products & Technology](https://help.sunollo.com/kb/sales#products-technology)
- [Construction](https://help.sunollo.com/kb/construction#main-content)

    - [EMA & Approvals](https://help.sunollo.com/kb/construction#ema-approvals)
    - [Installation Process](https://help.sunollo.com/kb/construction#installation-process)
- [Solar Operations](https://help.sunollo.com/kb/solar-operations#main-content)

    - [Service and Troubleshooting](https://help.sunollo.com/kb/solar-operations#service-and-troubleshooting)
- [SolarEdge Operations](https://help.sunollo.com/kb/solaredge-operations#main-content)

    - [Routine Maintenance](https://help.sunollo.com/kb/solaredge-operations#routine-maintenance)
- [Maintenance & Troubleshooting](https://help.sunollo.com/kb/maintenance-troubleshooting#main-content)

    - [SolarEdge](https://help.sunollo.com/kb/maintenance-troubleshooting#solaredge)
- [Solar System Support](https://help.sunollo.com/kb/solar-system-support#main-content)

    - [SolarEdge Inverter](https://help.sunollo.com/kb/solar-system-support#solaredge-inverter)
- [Solar Installation](https://help.sunollo.com/kb/solar-installation#main-content)

    - [Pre-Installation Visit](https://help.sunollo.com/kb/solar-installation#pre-installation-visit)

[![sunollo\_logo](https://help.sunollo.com/hubfs/sunollo_logo.svg "sunollo_logo")](http://www.sunollo.com)

63, Robinson Road,   
Singapore 068894

Live in Abundance

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, Sunollo